Mandarin Oriental Ritz, Madrid

Mandarin Oriental Ritz, Madrid


Plaza De La Lealtad 5, Madrid, Spain

ExcellentBased on 45 reviews


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Thu 21/10
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Thu 21/10
Fri 22/10
...and more

Reviews for Mandarin Oriental Ritz, Madrid

ExcellentBased on 45 reviews
Rating Summary
  • Cleanliness9.5
  • Comfort9.5
  • Facilities9.2
  • Location9.4
  • Services9.3
  • Staff9.5
  • Value for money8.2
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Mature couples 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 
Top comments

Classic Stunning Hotel!

About Mandarin Oriental Ritz, Madrid

Set in Madrid, Hotel Ritz Madrid is a five-minute walk from Museo del Prado and features an indoor pool. In addition to free public parking on site, the hotel offers luxury 5-star rooms and a bar.

Good to know

Distance to city centre

0.9 km

Location rating


Nearest airport

Madrid Barajas

Distance to airport

12.9 km







Wi-Fi available in all areas


Pets allowed on request. Charges may apply.


Policies vary by room type and provider.

Contact Number

+34 917 016 767

Amenities at Mandarin Oriental Ritz, Madrid

Top Features

Free airport shuttle
Free Wi-Fi


  • Entire unit wheelchair accessible
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Fold-up bed
  • Free toiletries
  • Shoeshine
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Interconnected room(s) available
  • Indoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Non-feather pillow
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Trouser press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Storage available
  • Spa and wellness centre
  • Radio
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Shower cap
  • Accessible by lift
  • Adapter
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Sofa
  • Alarm clock
  • Sofa bed
  • Allergy-free room
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Breakfast in the room
  • Bridal suite
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • CD player
  • Toilet
  • Toilet paper
  • Thermometers for guests provided by property
  • Safe
  • Toothbrush
  • City view
  • Cleaning products
  • Dustbins
  • TV
  • Smartphone dock
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • VIP room facilities
  • Walk-in shower
  • Wardrobe or closet
  • DVD player


  • Board games/puzzles
  • Books, DVDs, music for children
  • Fitness centre
  • Videogames
  • Massage


  • Babysitting or child care
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Fax
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Face masks for guests available
  • Health club
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Wedding services
  • Ticket service

Photos of Mandarin Oriental Ritz, Madrid

Where is Mandarin Oriental Ritz, Madrid

Most popular landmarks

Museo del Prado0.2 km
Plaza de Cibeles0.4 km
Plaza de Espana1.9 km
El Pardo13.6 km

Getting around

Madrid Hostal Vázquez de Mella0.8 km
Madrid Recoletos0.8 km
Madrid Sol0.9 km
Madrid Atocha1.1 km
Madrid Universidad Politécnica Embajadores1.3 km
Madrid Delicias1.7 km

FAQs when booking at Mandarin Oriental Ritz, Madrid

  • How close is Mandarin Oriental Ritz, Madrid to the nearest airport, Madrid Barajas?

    At just 12.9 km apart, the expected drive time from the nearest airport, Madrid Barajas, to Mandarin Oriental Ritz, Madrid is 16min. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Madrid Barajas to Mandarin Oriental Ritz, Madrid?

    One of the more popular options today is to take a taxi or ridesharing service directly from Madrid Barajas to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is Mandarin Oriental Ritz, Madrid considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Mandarin Oriental Ritz, Madrid.

  • Is there a pool at Mandarin Oriental Ritz, Madrid?

    Yes. Many people visiting Madrid look for a hotel with a pool. Mandarin Oriental Ritz, Madrid has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Mandarin Oriental Ritz, Madrid phone number?

    For questions regarding your hotel or your stay, call +34 917 016 767.

  • Does Mandarin Oriental Ritz, Madrid have Wi-Fi available?

    Yes, Mandarin Oriental Ritz, Madrid has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Mandarin Oriental Ritz, Madrid?

    Yes, there is a gym available to Mandarin Oriental Ritz, Madrid guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Mandarin Oriental Ritz, Madrid?

    Check-out should be before 12:00. For checking in at Mandarin Oriental Ritz, Madrid, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • Is there a restaurant at Mandarin Oriental Ritz, Madrid?

    Yes, food can be ordered from the Mandarin Oriental Ritz, Madrid restaurant. Opening times may vary. The hotel also has a bar.

  • Does Mandarin Oriental Ritz, Madrid have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Mandarin Oriental Ritz, Madrid.

  • How far is Mandarin Oriental Ritz, Madrid from Museo del Prado?

    Mandarin Oriental Ritz, Madrid is a good place to stay to see Museo del Prado. It’s 0.4 km away.

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