Mercure Oxford Hawkwell House Hotel

LikedRoom and food

DislikedBaby crying at 5am next door each morning!

LikedChose the hotel for its location. Disappointed on everything else.

DislikedBreakfast lady was lovely and super friendly. Unfortunately by that stage I was already an unhappy guest. The heater in the room was noisy and kept me up all night and by 6am I could also hear all the plates banging in the kitchen nearby. The evening meal was good but a child’s size portion of pasta for £20 is not good value. Breakfast on the other hand was good value. I am a small person and thought the bathroom layout was poor and uncomfortable, not enough space to sit comfortably on the toilet. If the person checking me out had asked how my stay was I would have said not great, but they didn’t ask, she was too busy dismissing another customer who was looking for a room change & told him there was nothing available.

Likedclean room, keep well. and gardens were very nice, in a quiet location

DislikedThe room was okay, but had no bath which said it had on booking. The food was good, but the portion sizes was terrible. Starter was early one mouthful, main course was about six mouthfuls at best. For the amount we paid this was poor.

LikedOverall it a nice hotel .our room needed a little bit of attention in the bathroom but wouldn't stop us from booking again.

DislikedI think a very limited menu which didn't really cater for vegetarian or other dietary needs. And no lunchtime menus. It would have been nice for lunch to have been an option. Even sandwiches would have been nice.