7.0 GoodAllison, Apr 2024
LikedLocation
5.0 OkayJenni, Apr 2024
DislikedRoom is very dated
9.0 ExcellentEleanor, Apr 2024
LikedSituation. Is perfect t. Beautiful views of River And Castle . Lovely Lounges to relax in the evening, Substantial breakfast and helpful staff. The hotel is showing signs of age but is. Very comfortable. A
7.0 GoodColin, Apr 2024
DislikedDid not enjoy having our evening dinner in the bar area with one tv playing sports, and another tv playing music. Food was very good though.
7.2 GoodAnonymous, Feb 2024
I stay 3 night. An old ,less maintenance, and just exploited hotel with good location . Interior is dusty, musty smell in the corridors. A lamp in my room had broken for the long time, make it gloomy in the night. No make up room tag order in the door, so I asked the receptionist to got my room cleaned in the morning. they said their SOP to clean everyday. At 4pm, my room still at it was I complained to receptionist. She said, cant do anything because the house keeping had gone. And I should not complained to her because she didn't know my order. I was angry with her irresponsible answer, and asked to call the manager. He apologised, and will set it up, in 30 minutes. I thanks to him. The next day, I came again ordered to clean my room. this time she is on duty and accepted the. order. At 8 Pm , I came from local tours and found out ,the just tidied up the blanket.. that' s all !! I had no energy to complain. And leaved the hotel in the next morning. Just can't believe this is the 4 stars hotel quality in Inverness ??