The Ritz-Carlton Cancun

The Ritz-Carlton Cancun


Retorno del Rey #36, Cancún, Quintana Roo, Mexico

ExcellentBased on 293 reviews


Cheapest rate

per night

Mon 25/10
Tue 26/10
...and more

Best Deals for The Ritz-Carlton Cancun

This destination can have additional per person taxes which are excluded in the prices below

Enter your desired dates in the search form directly above to see room rates for this hotel.
Mon 25/10
Tue 26/10
Mon 25/10
Tue 26/10
...and more

Reviews for The Ritz-Carlton Cancun

ExcellentBased on 293 reviews
Rating Summary
  • Cleanliness9.4
  • Comfort9.3
  • Facilities9.3
  • Location9.3
  • Services8.8
  • Staff9.3
  • Value for money8.2
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Mature couples 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travellers 

About The Ritz-Carlton Cancun

Boasting a private beach, a Turkish steam bath and outdoor tennis courts, The Ritz-Carlton Cancun is situated in Cancun and offers modern accommodation. It also features an outdoor pool and a sauna. <...

Good to know

Distance to city centre

9.3 km

Location rating


Nearest airport


Distance to airport

12.9 km









Pets not allowed


Policies vary by room type and provider.

Contact Number

+52 998 881 0808

Amenities at The Ritz-Carlton Cancun

Top Features

Free airport shuttle
Free Wi-Fi


  • Computer use available
  • Executive lounge access
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Shoeshine
  • Shops (on site)
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hand sanitiser in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Pool with a view
  • Coffee shop
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Steam room
  • Private parking
  • Storage available
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Lift
  • Minibar
  • Iron and ironing board
  • Slippers
  • First-aid kit
  • Alarm clock
  • Balcony
  • Bathtub
  • Spa bath
  • Breakfast in the room
  • Telephone
  • Carpeted
  • CD player
  • Refrigerator
  • Toilet
  • Safe
  • Sauna
  • TV
  • Smartphone dock
  • Valet parking
  • Desk
  • VIP room facilities


  • Fitness centre
  • Tennis
  • Kids' club
  • Playground
  • Massage


  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Multi-lingual staff
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms
  • Wedding services
  • Ticket service

Photos of The Ritz-Carlton Cancun

Where is The Ritz-Carlton Cancun

Most popular landmarks

Playa Delfines3.8 km

Getting around

Cancún Secrets The Vine Hotel0.4 km
Cancún Hard Rock Hotel0.5 km
Cancún Jw Marriott Resort & Spa0.7 km
Cancún Paradisus1.2 km
Cancún Ado Plaza Kukulcan1.2 km
Cancún Live Aqua Beach Resort1.7 km

FAQs when booking at The Ritz-Carlton Cancun

  • Does The Ritz-Carlton Cancun have COVID-19 safety policies in place?

    New cleaning policies and social distancing guidelines have been implemented by The Ritz-Carlton Cancun in response to COVID-19. For additional information on these enhanced safety features and more COVID-19 mitigation practices, check directly with our partner Global Cleanliness Council.

  • How close is The Ritz-Carlton Cancun to the nearest airport, Cancún?

    With no traffic, the 12.9 km drive between The Ritz-Carlton Cancun and Cancún (the nearest airport) will generally only take about 16min. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancún to The Ritz-Carlton Cancun?

    The Ritz-Carlton Cancun has parking for hotel guests so for most visitors spending time in Cancún, hiring a car for around €50/day may be the best option. This will enable you to get to and from Cancún, and also give you the flexibility to get around the area. Taking a taxi or rideshare service from the nearest airport, Cancún, to your hotel is often the most cost-effective transportation solution.

  • Is there a pool at The Ritz-Carlton Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at The Ritz-Carlton Cancun for pool rules and guidelines.

  • What is the The Ritz-Carlton Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 0808.

  • Does The Ritz-Carlton Cancun have Wi-Fi available?

    Yes, The Ritz-Carlton Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at The Ritz-Carlton Cancun?

    Yes, The Ritz-Carlton Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at The Ritz-Carlton Cancun?

    The Ritz-Carlton Cancun has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • Is there a restaurant at The Ritz-Carlton Cancun?

    There is a restaurant located in The Ritz-Carlton Cancun. Please contact them for kitchen hours. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does The Ritz-Carlton Cancun have a laundry service?

    There’s a laundry service at The Ritz-Carlton Cancun that can be used by guests. There are irons (and ironing boards) at the property too.

  • How close is The Ritz-Carlton Cancun from the Cancún city centre?

    The Ritz-Carlton Cancun is just 2.5 km away from the centre of Downtown, Cancún. From The Ritz-Carlton Cancun you can easily get to other popular landmarks such as Playa Delfines.

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