Hotel Xcaret Mexico

Hotel Xcaret Mexico

Hotel
5 stars 

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo, Mexico

Excellent2,052 verified ratings
8.6

€932

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
€932
€969
€999
8 more Hotel Xcaret Mexico deals
8 more Hotel Xcaret Mexico deals
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Banquet hall
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Outdoor view
Restaurant
Lobby
Bar
Pool
Outdoor view
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Bar
Pool
Pool
Restaurant
Beach
Pool
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Balcony
Beach
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Pool
Lobby
Dining room
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Outdoor view
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Lobby
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About
Reviews
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Similar hotels
Location
FAQ

Best deals for Hotel Xcaret Mexico

Explore the most appealing deals available for Hotel Xcaret Mexico, ensuring you get the best value for your stay. Properties were last updated on 21 January 2026.
Wed 28/1
Thu 29/1
Luxury Room
bed type unknown
€932
nightly with VAT
1 twin bed
€969
nightly with VAT
bed type unknown
€999
nightly with VAT
Queen room
2 queen beds
€632
nightly with VAT
2 queen beds
€716
nightly with VAT
2 queen beds
€798
nightly with VAT
King room
1 king bed
€1,158
nightly with VAT
bed type unknown
€1,278
nightly with VAT
bed type unknown
€1,375
nightly with VAT
Superior room
bed type unknown
€971
nightly with VAT
bed type unknown
€993
nightly with VAT
bed type unknown
€1,000
nightly with VAT
Standard Room
bed type unknown
€584
nightly with VAT
bed type unknown
€612
nightly with VAT
bed type unknown
€656
nightly with VAT
Deluxe room
bed type unknown
€1,187
nightly with VAT
bed type unknown
€1,466
nightly with VAT
Double room
1 twin bed
€552
nightly with VAT
bed type unknown
€614
nightly with VAT
bed type unknown
€659
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Hotel Xcaret Mexico Information

Discover essential information, amenities, and features of Hotel Xcaret Mexico, providing insights into what to expect during your stay. Information on this property was last updated on 21 January 2026.
Luxury property on the beach, with 15 outdoor pools Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal ...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 159 1600

Perks and amenities at Hotel Xcaret Mexico

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Xcaret Mexico
  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

General

  • ATM on-site
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Indoor pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Pushchairs
  • Air-conditioned
  • Open-air bath
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Free parking
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • River view
  • Terrace/Patio
  • Disabled access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Adults only
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Sofa bed
  • Allergy-free room
  • Baby safety gates
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Carbon monoxide detector
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Cleaning products
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Valet parking
  • Desk
  • Vending machine (snacks)
  • Dining area
  • Wardrobe or closet
  • Water slide

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Aerobics
  • Darts
  • Bingo
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Free airport shuttle
  • Shuttle service (free)
Show all 142 amenities

Reviews for Hotel Xcaret Mexico

Read firsthand reviews and testimonials from guests who have stayed at Hotel Xcaret Mexico, providing insights into their experiences. Travellers have left 2,052 reviews of Hotel Xcaret Mexico to date. Review data was last updated on 21 January 2026.
8.6
Very Good2,052 verified ratings
Pros +
  • The staff were very polite and attentive. (in 48 reviews)
  • Everything the best hotel to stay. (in 51 reviews)
  • And restaurants were the same way. (in 19 reviews)
Cons -
  • They should set up appointment for covid test upon arrival. (in 8 reviews)
  • Room service is slow (in 2 reviews)
  • Our room was not ready till after 5pm. (in 19 reviews)
Traveller type:
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10.0 Wonderful
HotelsCombined
absolutely brilliant!!!

Photos of Hotel Xcaret Mexico

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Hotel Xcaret Mexico to help you visualise your stay. Photos for this property were last updated on 21 January 2026.
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Outdoor view
Restaurant
Lobby
Bar
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Outdoor view
Dining room
Bar
Pool
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Restaurant
Beach
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Beach
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Lobby
Dining room
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Explore Playa del Carmen

Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 21 January 2026.

Most Popular Landmarks

Parque Xplor

5 mins drive

1.4 km

Xcaret Park

7 mins drive

1.6 km

Aviario Xaman Ha

12 mins drive

7.9 km

Parroquia de Nuestra Señora del Carmen

13 mins drive

8.9 km

Playacar Golf Club

15 mins drive

8.9 km

Parque Xplor

5 mins drive

1.4 km

Xcaret Park

7 mins drive

1.6 km

Aviario Xaman Ha

12 mins drive

7.9 km

Parroquia de Nuestra Señora del Carmen

13 mins drive

8.9 km

Playacar Golf Club

15 mins drive

8.9 km

Car Hires

Car hire in Playa del Carmen

Closest Airports

Flights to Playa del Carmen

  • How far is Hotel Xcaret Mexico from Xcaret Park?

    Hotel Xcaret Mexico is about 1.6 km from Xcaret Park, one of Playa del Carmen’s most popular landmarks.

  • Is Hotel Xcaret Mexico close to Parque Xplor?

    If you want to see Parque Xplor while visiting Playa del Carmen, Hotel Xcaret Mexico is just 1.4 km away.

FAQs when booking at Hotel Xcaret Mexico

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Hotel Xcaret Mexico. FAQs were last updated on 21 January 2026.

  • Is pricing at Hotel Xcaret Mexico comparable to 5 star hotels in Playa del Carmen?

    There is a 60% difference in the average nightly rate of 5 stars hotels in Playa del Carmen and the average nightly rate at Hotel Xcaret Mexico. The rate at Hotel Xcaret Mexico is just €776/night and is considered a very good deal when staying in Playa del Carmen.

  • How close is Hotel Xcaret Mexico to the nearest airport, Cozumel Airport?

    With a distance of 33.3 km between Hotel Xcaret Mexico and the nearest airport, Cozumel Airport, the drive typically takes about 0h 25m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Airport to Hotel Xcaret Mexico?

    Hotel Xcaret Mexico has parking for hotel guests so for most visitors spending time in Playa del Carmen, hiring a car for around €29/day may be the best option. This will enable you to get to and from Cozumel Airport, and also give you the flexibility to get around the area. Those not looking to hire a car while visiting Playa del Carmen can always take the shuttle from Cozumel Airport which is provided by Hotel Xcaret Mexico. Taking a taxi or rideshare service from the nearest airport, Cozumel Airport, to your hotel is often the most cost-effective transportation solution.

  • Is Hotel Xcaret Mexico considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Hotel Xcaret Mexico.

  • Is there a pool at Hotel Xcaret Mexico?

    Yes, Hotel Xcaret Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Hotel Xcaret Mexico from the Playa del Carmen city centre?

    Hotel Xcaret Mexico is 4.2 km away from the centre of Playacar, Playa del Carmen. Consider visiting Parque Natural Tres Ríos, a popular landmark that can be accessed from Hotel Xcaret Mexico by various forms of transportation.

  • What is the Hotel Xcaret Mexico phone number?

    If you have questions or concerns about your stay, call +52 984 159 1600 to talk to a Hotel Xcaret Mexico front desk representative.

  • Does Hotel Xcaret Mexico have Wi-Fi available?

    Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hotel Xcaret Mexico?

    There is a hotel fitness centre accessible to guests of Hotel Xcaret Mexico. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Hotel Xcaret Mexico?

    Hotel Xcaret Mexico has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Hotel Xcaret Mexico, Playa del Carmen?

    On average, guests have been paying €776 per night to stay at Hotel Xcaret Mexico. Some users have found rooms as low as €577 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Hotel Xcaret Mexico?

    There is a restaurant located in Hotel Xcaret Mexico. Please contact them for kitchen hours. A bar is also available on-site.

  • Does Hotel Xcaret Mexico have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

  • Does Hotel Xcaret Mexico offer accessible rooms?

    Yes, Hotel Xcaret Mexico provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hotel Xcaret Mexico?

    For the best chance to save money on your Hotel Xcaret Mexico reservation, consider staying in October, when prices are typically at their lowest (€90).

  • Are there any other Preferred hotels in Playa del Carmen?

    In total, there are 7 locations in Playa del Carmen. The most popular Preferred property in Playa del Carmen is Hotel Xcaret Mexico.

  • What is the cheapest day to check into Hotel Xcaret Mexico?

    Consider checking into Hotel Xcaret Mexico on Tuesday, when the nightly price is typically at its lowest (average nightly rate of €672).

  • How far is Hotel Xcaret Mexico from Xcaret Park?

    Hotel Xcaret Mexico is about 1.6 km from Xcaret Park, one of Playa del Carmen’s most popular landmarks.

  • Is Hotel Xcaret Mexico close to Parque Xplor?

    If you want to see Parque Xplor while visiting Playa del Carmen, Hotel Xcaret Mexico is just 1.4 km away.

See more FAQs

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