Hotel Xcaret Mexico

Hotel
5 stars
Carr. Chetumal - Puerto Juarez Km. 282, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 159 1600
8.6
Excellent
based on 2112 reviews
2,112 verified ratings
Mon 27/7
-
Tue 28/7
2 guests, 1 room
Deals from
€544
/Cheapest rate per night
Provider
Nightly total
€544
€630
€647
41 more Hotel Xcaret Mexico deals
41 more Hotel Xcaret Mexico deals
Pool
Other
Outdoor view
Building
Pool
Pool
Pool
Restaurant
Living room
Pool
Outdoor view
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Other
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Outdoor view
Outdoor view
Photos of Hotel Xcaret Mexico
View a collection of 33 photos showcasing the rooms, amenities, and facilities of Hotel Xcaret Mexico to help you visualise your stay. Photos for this property were last updated on 20 July 2026.
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Best deals for Hotel Xcaret Mexico

Explore the most appealing deals available for Hotel Xcaret Mexico, ensuring you get the best value for your stay. Properties were last updated on 20 July 2026.
Mon 27/7
-
Tue 28/7
Deluxe room
bed type unknown
€1,501
nightly with VAT
King room
1 king bed
€1,186
nightly with VAT
Superior room
bed type unknown
€1,024
nightly with VAT
Standard Room
bed type unknown
€544
nightly with VAT
Queen room
2 queen beds
€647
nightly with VAT
Double room
bed type unknown
€630
nightly with VAT
Luxury Room
bed type unknown
€1,190
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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Hotel Xcaret Mexico Information

Discover essential information, amenities, and features of Hotel Xcaret Mexico, providing insights into what to expect during your stay. Information on this property was last updated on 20 July 2026.
Set in a prime location of Los Dos Compadres, Hotel Xcaret All Tours & Park Included / Adults On puts everything the city has to offer just outside your doorstep. The property offers guests a range of...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 159 1600

Perks and amenities at Hotel Xcaret Mexico

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Xcaret Mexico
  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Darts
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Shopping

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Adults only
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Pushchairs
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Vending machine (snacks)
  • Dining area

General

  • Garden view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Streaming service
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Fax
  • Laptop safe
  • Desk

Reviews for Hotel Xcaret Mexico

Read firsthand reviews and testimonials from guests who have stayed at Hotel Xcaret Mexico, providing insights into their experiences. Travellers have left 2,112 reviews of Hotel Xcaret Mexico to date. Review data was last updated on 20 July 2026.
8.6
Very good
2112 verified ratings
Wonderful
1651
Very good
159
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80
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10
Wonderful
Anonymous, Mar 2019
absolutely brilliant!!!

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Explore Playa del Carmen

Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 20 July 2026.
Hotel Xcaret Mexico location: Carr. Chetumal - Puerto Juarez Km. 282

Most Popular Landmarks

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

FAQs when booking at Hotel Xcaret Mexico

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Hotel Xcaret Mexico. FAQs were last updated on 20 July 2026.

  • Is pricing at Hotel Xcaret Mexico comparable to 5 star hotels in Playa del Carmen?

    There is a 91% difference in the average nightly rate of 5 stars hotels in Playa del Carmen and the average nightly rate at Hotel Xcaret Mexico. The rate at Hotel Xcaret Mexico is just €947/night and is considered a very good deal when staying in Playa del Carmen.

  • How close is Hotel Xcaret Mexico to the nearest airport, Cozumel Intl Airport?

    With a distance of 33.3 km between Hotel Xcaret Mexico and the nearest airport, Cozumel Intl Airport, the drive typically takes about 0h 25m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • Is Hotel Xcaret Mexico considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Hotel Xcaret Mexico.

  • Is there a pool at Hotel Xcaret Mexico?

    Yes, Hotel Xcaret Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Hotel Xcaret Mexico from the Playa del Carmen city centre?

    Hotel Xcaret Mexico is 4.2 km away from the centre of Playacar, Playa del Carmen. Consider visiting Parroquia de Nuestra Señora del Carmen, a popular landmark that can be accessed from Hotel Xcaret Mexico by various forms of transportation.

  • What is the Hotel Xcaret Mexico phone number?

    If you have questions or concerns about your stay, call +52 984 159 1600 to talk to a Hotel Xcaret Mexico front desk representative.

  • Does Hotel Xcaret Mexico have Wi-Fi available?

    Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Hotel Xcaret Mexico?

    There is a hotel fitness centre accessible to guests of Hotel Xcaret Mexico. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Hotel Xcaret Mexico?

    Hotel Xcaret Mexico has a normal check-in time of after 15:00, and check-out time of before 12:00.

  • How much does it cost to stay at Hotel Xcaret Mexico, Playa del Carmen?

    On average, guests have been paying €947 per night to stay at Hotel Xcaret Mexico. Some users have found rooms as low as €40 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Hotel Xcaret Mexico?

    There is a restaurant located in Hotel Xcaret Mexico. Please contact them for kitchen hours. A bar is also available on-site.

  • Does Hotel Xcaret Mexico have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

  • Does Hotel Xcaret Mexico offer accessible rooms?

    Yes, Hotel Xcaret Mexico provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hotel Xcaret Mexico?

    For the best chance to save money on your Hotel Xcaret Mexico reservation, consider staying in April, when prices are typically at their lowest (€82).

  • Are there any other Preferred hotels in Playa del Carmen?

    In total, there are 7 locations in Playa del Carmen. The most popular Preferred property in Playa del Carmen is Hotel Xcaret Mexico.

  • What is the cheapest day to check into Hotel Xcaret Mexico?

    Consider checking into Hotel Xcaret Mexico on Tuesday, when the nightly price is typically at its lowest (average nightly rate of €688).

See more FAQs

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