Kigali Serena Hotel

Hotel
5 stars
7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda, 250, Kigali, Kigali City, Rwanda
Kigali, Rwanda
+250 252 597 100
8.6
Excellent
based on 464 reviews
464 verified ratings
Sat 1/8
-
Sun 2/8
2 guests, 1 room
Deals from
€97
/Cheapest rate per night
Provider
Nightly total
€97
€104
€105
28 more Kigali Serena Hotel deals
28 more Kigali Serena Hotel deals
Living room
Other
Living room
Pool
Bedroom
Lobby
Buffet
Bedroom
Bedroom
Restaurant
Restaurant
Lounge
Building
Banquet hall
Bedroom
Living room
Restaurant
Other
Conference room
Pool
Bathroom
Buffet
Buffet
Restaurant
Building
Conference room
Outdoor view
Bedroom
Other
Photos of Kigali Serena Hotel
View a collection of 29 photos showcasing the rooms, amenities, and facilities of Kigali Serena Hotel to help you visualise your stay. Photos for this property were last updated on 25 July 2026.
Rooms
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FAQ

Best deals for Kigali Serena Hotel

Explore the most appealing deals available for Kigali Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 25 July 2026.
Sat 1/8
-
Sun 2/8
Executive room
bed type unknown
€467
nightly with fees
Double room
bed type unknown
€161
nightly with fees
Superior room
bed type unknown
€176
nightly with fees
bed type unknown
€224
nightly with fees
bed type unknown
€284
nightly with fees
Deluxe room
bed type unknown
€97
nightly with fees
bed type unknown
€123
nightly with fees
bed type unknown
€135
nightly with fees
Standard Room
bed type unknown
€104
nightly with fees
bed type unknown
€105
nightly with fees
bed type unknown
€105
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
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Kigali Serena Hotel Information

Discover essential information, amenities, and features of Kigali Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 25 July 2026.
On an enchanting boulevard in the heart of Kigali, Rwanda, in a secure location just a five-minute walk from the CBD, lies Kigali Serena Hotel. A distinctively rich blend of Rwandan heritage, art and ...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 252 597 100

Perks and amenities at Kigali Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kigali Serena Hotel
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Grill
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Babysitting/child care services (surcharge)

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Evening entertainment
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Gym

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews for Kigali Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Kigali Serena Hotel, providing insights into their experiences. Travellers have left 464 reviews of Kigali Serena Hotel to date. Review data was last updated on 25 July 2026.
8.6
Very good
464 verified ratings
Wonderful
265
Very good
92
Good
50
Okay
21
Fair
17
Mediocre
7
Poor
13
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Explore Kigali

Kigali Serena Hotel is located at 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda in the neighbourhood of Kigali. Popular landmark data was lasted updated on 25 July 2026.
Kigali Serena Hotel location: 7469 KN 3 Avenue, (Boulevard De La Revolution) Kigali, Rwanda

Most Popular Landmarks

  • Kigali Genocide Memorial Centre2.8 km
  • Old Parliament4 km
  • Stade Amahoro5.6 km
  • Akagera National Park67.3 km

FAQs when booking at Kigali Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Kigali Serena Hotel. FAQs were last updated on 25 July 2026.

  • Is pricing at Kigali Serena Hotel comparable to 5 star hotels in Kigali?

    Nightly rates at Kigali Serena Hotel will generally be 6% cheaper than the average 5-stars hotel in Kigali. When staying at Kigali Serena Hotel, you should be prepared to pay about €141/night, which is considered to be a good deal in Kigali for a 5-stars hotel.

  • How close is Kigali Serena Hotel to the nearest airport, Kigali Intl Airport?

    With no traffic, the 12.9 km drive between Kigali Serena Hotel and Kigali Intl Airport (the nearest airport) will generally only take about 0h 10m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • Is there a pool at Kigali Serena Hotel?

    Yes. Many people visiting Kigali look for a hotel with a pool. Kigali Serena Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Kigali Serena Hotel phone number?

    For assistance regarding your reservation at Kigali Serena Hotel please call +250 252 597 100.

  • Does Kigali Serena Hotel have Wi-Fi available?

    Yes, Kigali Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Kigali Serena Hotel?

    Yes, there is a fitness centre open to guests staying at Kigali Serena Hotel.

  • What is the check-out time at Kigali Serena Hotel?

    Kigali Serena Hotel has a normal check-in time of after 14:00, and check-out time of before 12:00.

  • How much does it cost to stay at Kigali Serena Hotel, Kigali?

    Kigali Serena Hotel room prices depend on your dates, room type and availability. The average price found recently is €141/night, with the best deals starting from €99/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Kigali Serena Hotel?

    Kigali Serena Hotel does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Kigali Serena Hotel have a laundry service?

    This accommodation does offer laundry services. Guests can also use ironing facilities.

  • Does Kigali Serena Hotel offer accessible rooms?

    Yes, Kigali Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Are there any other Serena hotels in Kigali?

    In total, there is 1 location in Kigali. The most popular Serena property in Kigali is Kigali Serena Hotel.

See more FAQs

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