Nairobi Serena Hotel

Nairobi Serena Hotel

Hotel
5 stars 

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya

ExcellentBased on 316 reviews
8.9

€263

Cheapest rate

rate per night

Best deals for Nairobi Serena Hotel

Explore the most appealing deals available for Nairobi Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 24 April 2025.
Thu 1/5
Fri 2/5
Executive room
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1 queen bed
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King room
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Queen room
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Deluxe room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Nairobi Serena Hotel Information

Discover essential information, amenities, and features of Nairobi Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 24 April 2025.
Set amongst the lush-green abundance of extensive tropical gardens, looking out over the gentle green avenues of Central Park and commanding a panoramic view over the glittering towers of downtown Nai...

Good to know

Check-in time12:00
Check-out time10:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+254 202 822 000

Perks and amenities at Nairobi Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Nairobi Serena Hotel
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Wine glasses
  • Electric kettle
  • Executive lounge access
  • Extra-long beds (> 2 metres)
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Coffee shop
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Snack bar
  • Socket near the bed
  • Sofa
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Tile/marble floor
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • City view
  • Cleaning products
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Fitness centre
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Key access
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Nairobi Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Nairobi Serena Hotel, providing insights into their experiences. Travellers have left 316 reviews of Nairobi Serena Hotel to date. Review data was last updated on 24 April 2025.
8.9
Very GoodBased on 316 verified guest reviews

Pros +
  • The rooms has been renovated. (in 1 review)
  • The renovated Nairobi Serena is amazing! (in 4 reviews)
  • Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
  • It was raining and water was pouring through the roof (in 1 review)
  • Aircon did not work properly. (in 1 review)
  • The Serena Hotel is like being at home. (in 2 reviews)

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Photos of Nairobi Serena Hotel

View a collection of 51 photos showcasing the rooms, amenities, and facilities of Nairobi Serena Hotel to help you visualise your stay. Photos for this property were last updated on 24 April 2025.

Hotels similar to Nairobi Serena Hotel

Discover other properties in Nairobi that offer a similar experience and ambience to Nairobi Serena Hotel. In total, there are 8,362 hotels serving travellers in Nairobi Serena Hotel. Price data was last updated on 24 April 2025.

Explore Downtown, Nairobi

Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in the Downtown neighbourhood of Nairobi. Popular landmark data was lasted updated on 24 April 2025.

Car Hires

€99 daily average

Closest Airports

FAQs when booking at Nairobi Serena Hotel

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Nairobi Serena Hotel. FAQs were last updated on 24 April 2025.
  • How close is Nairobi Serena Hotel to the nearest airport, Nairobi Jomo Kenyatta Intl Airport?

    The distance between the closest airport, Nairobi Jomo Kenyatta Intl Airport, and Nairobi Serena Hotel is 21.2 km and the expected drive time is about 0h 16m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Nairobi Jomo Kenyatta Intl Airport to Nairobi Serena Hotel?

    Getting from Nairobi Jomo Kenyatta Intl Airport to Nairobi Serena Hotel can be as easy as hiring a car at the airport’s car hire desk for, on average, €93/day in Nairobi. Luckily, Nairobi Serena Hotel has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Nairobi Jomo Kenyatta Intl Airport to the hotel. This option is often cost-effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Nairobi Serena Hotel?

    Yes. Many people visiting Nairobi look for a hotel with a pool. Nairobi Serena Hotel has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • What is the Nairobi Serena Hotel phone number?

    For questions regarding your hotel or your stay, call +254 202 822 000.

  • Does Nairobi Serena Hotel have Wi-Fi available?

    Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Nairobi Serena Hotel?

    Yes, there is a gym available to Nairobi Serena Hotel guests. Gym hours may not be 24-hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Nairobi Serena Hotel?

    Nairobi Serena Hotel check-out time is 10:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Nairobi Serena Hotel, Nairobi?

    €135 per night is the best price found recently for a room at Nairobi Serena Hotel, with average deals around €187 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Nairobi Serena Hotel?

    Nairobi Serena Hotel does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does Nairobi Serena Hotel have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Nairobi Serena Hotel. The property also has irons and ironing boards available for guest use.

  • Does Nairobi Serena Hotel offer accessible rooms?

    Yes, Nairobi Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Nairobi Serena Hotel?

    For the best chance to save money on your Nairobi Serena Hotel reservation, consider staying in November, when prices are typically at their lowest (€26).

  • In what area of Nairobi is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located within the Downtown area of Nairobi. Utilise the map on this page to understand where Nairobi Serena Hotel is in relation to the rest of Nairobi.

  • Are there any other Leading hotels in Nairobi?

    In total, there is 1 location in Nairobi. The most popular Leading property in Nairobi is Nairobi Serena Hotel.

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