Riu Palace Mexico

Riu Palace Mexico

Hotel
5 stars 

Avda. Xaman-Ha, Manzana 3, Lote 4, Playa del Carmen, Quintana Roo, Mexico

Excellent115 verified ratings
8.5

€204

Cheapest rate

rate per night

Provider
Nightly total
€204
€380
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Riu Palace Mexico

Explore the most appealing deals available for Riu Palace Mexico, ensuring you get the best value for your stay. Properties were last updated on 7 December 2025.
Sun 14/12
Mon 15/12
Double room
2 double beds
€204
nightly with fees
1 twin bed
€380
nightly with fees
Standard Room
bed type unknown
€93
nightly with fees
bed type unknown
€98
nightly with fees
bed type unknown
€233
nightly with fees
King room
bed type unknown
€96
nightly with fees
1 king bed
€214
nightly with fees
1 king bed
€256
nightly with fees
Superior room
bed type unknown
€297
nightly with fees
bed type unknown
€310
nightly with fees
bed type unknown
€403
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Riu Palace Mexico Information

Discover essential information, amenities, and features of Riu Palace Mexico, providing insights into what to expect during your stay. Information on this property was last updated on 7 December 2025.

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 877 4200
License number: 008-007-003931/2025

Perks and amenities at Riu Palace Mexico

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Riu Palace Mexico
  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

General

  • ATM on-site
  • Non-smoking rooms available
  • Beachfront
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Fan
  • Safety deposit box
  • Grill
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Lift
  • Minibar
  • Flat-screen TV
  • Pool bar
  • Room service
  • Smoke alarms
  • Shower
  • Iron and ironing board
  • Adapter
  • First-aid kit
  • Hot tub
  • Child pool
  • Outdoor pool
  • Socket near the bed
  • Sofa
  • Sofa bed
  • Balcony
  • Bathtub
  • Restaurant
  • Bar/Lounge
  • Spa bath
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Telephone
  • Air-conditioned
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Outdoor furniture
  • Dustbins
  • Coffee machine
  • TV
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • Wardrobe or closet
  • 24-hour front desk
  • Steam room
  • Night club
  • Storage available
  • Private parking

Activities

  • Massage
  • Bicycle hire
  • Snorkelling
  • Evening entertainment
  • Gym
  • Fitness centre
  • Tennis
  • Kids' club
  • Public bath
  • Playground
  • Pool table
  • Windsurfing

Services

  • Babysitting or child care
  • Car hire
  • Daily housekeeping
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security

Reviews for Riu Palace Mexico

Read firsthand reviews and testimonials from guests who have stayed at Riu Palace Mexico, providing insights into their experiences. Travellers have left 115 reviews of Riu Palace Mexico to date. Review data was last updated on 7 December 2025.
8.5
Very Good115 verified ratings
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Photos of Riu Palace Mexico

View a collection of 30 photos showcasing the rooms, amenities, and facilities of Riu Palace Mexico to help you visualise your stay. Photos for this property were last updated on 7 December 2025.

Hotels similar to Riu Palace Mexico

Discover other properties in Playa del Carmen that offer a similar experience and ambience to Riu Palace Mexico. In total, there are 6,996 hotels serving travellers in Riu Palace Mexico. Price data was last updated on 7 December 2025.

Explore Playacar, Playa del Carmen

Riu Palace Mexico is located at Avda. Xaman-Ha, Manzana 3, Lote 4 in the Playacar neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 7 December 2025.

Most Popular Landmarks

Playacar Golf Club

3 mins drive

1.0 km

Aviario Xaman Ha

5 mins drive

2.0 km

Playa principal de Playa del Carmen

7 mins drive

3.1 km

Playa Maroma

25 mins drive

22.1 km

Playa Paraíso

26 mins drive

24.3 km

Playacar Golf Club

3 mins drive

1.0 km

Aviario Xaman Ha

5 mins drive

2.0 km

Playa principal de Playa del Carmen

7 mins drive

3.1 km

Playa Maroma

25 mins drive

22.1 km

Playa Paraíso

26 mins drive

24.3 km

  • How far is Riu Palace Mexico from Parroquia de Nuestra Señora del Carmen?

    Riu Palace Mexico is about 3.1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

FAQs when booking at Riu Palace Mexico

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Riu Palace Mexico. FAQs were last updated on 7 December 2025.
  • Is pricing at Riu Palace Mexico comparable to 5 star hotels in Playa del Carmen?

    In Playa del Carmen, the average nightly rate for 5 stars hotels is €751. The expected nightly rate for Riu Palace Mexico is around €295; a price that is 61% cheaper than the city average. HotelsCombined considers Riu Palace Mexico to be a good deal if you’re looking to stay at a 5 stars hotel in Playa del Carmen.

  • How close is Riu Palace Mexico to the nearest airport, Cozumel Airport?

    The distance between the closest airport, Cozumel Airport, and Riu Palace Mexico is 31.4 km and the expected drive time is about 0h 24m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • Is there a pool at Riu Palace Mexico?

    Yes, Riu Palace Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Riu Palace Mexico from the Playa del Carmen city centre?

    Riu Palace Mexico is 0.7 km away from the centre of Playacar, Playa del Carmen. Consider visiting Xcaret Park, a popular landmark that can be accessed from Riu Palace Mexico by various forms of transportation.

  • What is the Riu Palace Mexico phone number?

    If you have questions or concerns about your stay, call +52 984 877 4200 to talk to a Riu Palace Mexico front desk representative.

  • Does Riu Palace Mexico have Wi-Fi available?

    Yes, Riu Palace Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Riu Palace Mexico?

    Riu Palace Mexico does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Riu Palace Mexico?

    Riu Palace Mexico check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Riu Palace Mexico, Playa del Carmen?

    Usually Riu Palace Mexico room prices are around €295/night, with the cheapest deals starting from €185/night. Prices vary based on many factors (e.g. dates, time of year, room type etc.) so use the form above to see deals for your intended stay.

  • Is there a restaurant at Riu Palace Mexico?

    There is an on-site restaurant - contact Riu Palace Mexico for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Riu Palace Mexico have a laundry service?

    This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.

  • What is the cheapest month to stay at Riu Palace Mexico?

    For the best chance to save money on your Riu Palace Mexico reservation, consider staying in October, when prices are typically at their lowest (€91).

  • In what area of Playa del Carmen is Riu Palace Mexico located?

    Riu Palace Mexico is located within the Playacar area of Playa del Carmen. Utilise the map on this page to understand where Riu Palace Mexico is in relation to the rest of Playa del Carmen.

  • Are there any other Riu.com hotels in Playa del Carmen?

    In total, there are 6 locations in Playa del Carmen. The most popular Riu.com property in Playa del Carmen is Riu Palace Riviera Maya.

  • How far is Riu Palace Mexico from Parroquia de Nuestra Señora del Carmen?

    Riu Palace Mexico is about 3.1 km from Parroquia de Nuestra Señora del Carmen, one of Playa del Carmen’s most popular landmarks.

See more FAQs

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