Shangri-La Hangzhou - The back garden of West Lake

Shangri-La Hangzhou - The back garden of West Lake

Hotel
5 stars 

78 Beishan Road, Hangzhou, China

Good619 verified ratings
7.8

€97

Cheapest rate

rate per night

1 room, 2 guests
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Shangri-La Hangzhou - The back garden of West Lake

Explore the most appealing deals available for Shangri-La Hangzhou - The back garden of West Lake, ensuring you get the best value for your stay. Properties were last updated on 20 January 2026.
Tue 27/1
Wed 28/1
Type of stay
Booking link
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
No inclusions
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Best priceguarantee

Shangri-La Hangzhou - The back garden of West Lake Information

Discover essential information, amenities, and features of Shangri-La Hangzhou - The back garden of West Lake, providing insights into what to expect during your stay. Information on this property was last updated on 20 January 2026.
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G n...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+86 571 8797 7951

Perks and amenities at Shangri-La Hangzhou - The back garden of West Lake

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-La Hangzhou - The back garden of West Lake
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

General

  • Window
  • Wine glasses
  • ATM on-site
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Fruits
  • Garden view
  • Room service
  • Smoke alarms
  • Heating
  • Higher-level toilet
  • Hypoallergenic pillow
  • Inner courtyard view
  • Hot tub
  • Interconnected room(s) available
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lower bathroom sink
  • Lowered sink
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Non-feather pillow
  • Pyjamas
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Storage available
  • Private parking
  • Quiet street view
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Towels
  • Safety deposit box
  • EV charging station
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Adapter
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Bicycle hire
  • Board games/puzzles
  • Cycling
  • Fitness centre
  • Kids' outdoor play equipment
  • Pay-per-view channels

Services

  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Grocery deliveries
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
Show all 133 amenities

Reviews for Shangri-La Hangzhou - The back garden of West Lake

Read firsthand reviews and testimonials from guests who have stayed at Shangri-La Hangzhou - The back garden of West Lake, providing insights into their experiences. Travellers have left 619 reviews of Shangri-La Hangzhou - The back garden of West Lake to date. Review data was last updated on 20 January 2026.
7.8
Good619 verified ratings
Pros +
  • "Lou Wai Lou is a good restaurant ,located close to the hotel" (in 1 review)
  • They have a West Wing and and East Wing. (in 2 reviews)
  • The gym equipments need update. (in 1 review)
Cons -
  • Rooms were old and smelled musty. (in 19 reviews)
  • "Generally the hotel is clean, but needed some updates of inventory." (in 1 review)
  • "Room Very old and smelly, and staffs not professional, not worth its price." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Shangri-La Hangzhou - The back garden of West Lake

View a collection of 52 photos showcasing the rooms, amenities, and facilities of Shangri-La Hangzhou - The back garden of West Lake to help you visualise your stay. Photos for this property were last updated on 20 January 2026.

Hotels similar to Shangri-La Hangzhou - The back garden of West Lake

Discover other properties in Hangzhou that offer a similar experience and ambience to Shangri-La Hangzhou - The back garden of West Lake. In total, there are 5,146 hotels serving travellers in Shangri-La Hangzhou - The back garden of West Lake. Price data was last updated on 20 January 2026.

Explore City Centre, Hangzhou

Shangri-La Hangzhou - The back garden of West Lake is located at 78 Beishan Road in the City Centre neighbourhood of Hangzhou. Popular landmark data was lasted updated on 20 January 2026.

FAQs when booking at Shangri-La Hangzhou - The back garden of West Lake

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-La Hangzhou - The back garden of West Lake. FAQs were last updated on 20 January 2026.
  • What is the Shangri-La Hangzhou - The back garden of West Lake phone number?

    For questions regarding your hotel or your stay, call +86 571 8797 7951.

  • Does Shangri-La Hangzhou - The back garden of West Lake have Wi-Fi available?

    Yes, Shangri-La Hangzhou - The back garden of West Lake has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-La Hangzhou - The back garden of West Lake?

    There is a hotel fitness centre accessible to guests of Shangri-La Hangzhou - The back garden of West Lake. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Shangri-La Hangzhou - The back garden of West Lake?

    Check-out should be before 12:00. For checking in at Shangri-La Hangzhou - The back garden of West Lake, guests should plan for any time after 14:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Shangri-La Hangzhou - The back garden of West Lake, Hangzhou?

    €70 per night is the best price found recently for a room at Shangri-La Hangzhou - The back garden of West Lake, with average deals around €100 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Shangri-La Hangzhou - The back garden of West Lake?

    Yes, food can be ordered from the Shangri-La Hangzhou - The back garden of West Lake restaurant. Opening times may vary.

  • Does Shangri-La Hangzhou - The back garden of West Lake have a laundry service?

    Yes, there is a hotel laundry service for guests at Shangri-La Hangzhou - The back garden of West Lake. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Shangri-La Hangzhou - The back garden of West Lake offer accessible rooms?

    Yes, Shangri-La Hangzhou - The back garden of West Lake provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Shangri-La Hangzhou - The back garden of West Lake?

    For the best chance to save money on your Shangri-La Hangzhou - The back garden of West Lake reservation, consider staying in September, when prices are typically at their lowest (€35).

  • In what area of Hangzhou is Shangri-La Hangzhou - The back garden of West Lake located?

    Shangri-La Hangzhou - The back garden of West Lake is located within the City Centre area of Hangzhou. Utilise the map on this page to understand where Shangri-La Hangzhou - The back garden of West Lake is in relation to the rest of Hangzhou.

  • Are there any other Shangri-La hotels in Hangzhou?

    In total, there are 2 locations in Hangzhou. The most popular Shangri-La property in Hangzhou is Midtown Shangri-La Hangzhou.

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation options.

Free Cancellation

Plans change – we get it. And that’s why you can search and book hotels and accommodation on HotelsCombined from agencies that offer free cancellation