Shangri-la Surabaya

Shangri-la Surabaya

Hotel
5 stars 

JL. May. Jend. Sungkono 120, Surabaya, Indonesia

ExcellentBased on 534 reviews
8.9

€63

Cheapest rate

rate per night

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 24 April 2025.
Thu 1/5
Fri 2/5
Deluxe room
1 king bed
1 king bed
bed type unknown
King room
bed type unknown
Standard Room
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 24 April 2025.
Luxury hotel with 5 restaurants and a full-service spa Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area sh...

Good to know

Check-in time14:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

General

  • Wine glasses
  • ATM on-site
  • Yukata (Japanese bathrobe)
  • Electric kettle
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hardwood or parquet floors
  • Hypoallergenic
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Landmark view
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Smoking rooms available
  • Night club
  • Storage available
  • Spa and wellness centre
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by lift
  • Adapted bath
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Allergy-free room
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Towels/sheets (extra fee)
  • Cleaning products
  • Dustbins
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Fitness centre
  • Tennis
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 534 reviews of Shangri-la Surabaya to date. Review data was last updated on 24 April 2025.
8.9
Very GoodBased on 534 verified guest reviews

Pros +
  • And the breakfast was superb! (in 22 reviews)
  • The staff were helpful kind and friendly (in 36 reviews)
  • Amazing choices and very high quality. (in 1 review)
Cons -
  • Never ever stay at this hotel. (in 10 reviews)
  • Got a late check out at 4pm due to our late flight. (in 2 reviews)
  • The whorse TV i have ever had in a 5 star hotel (in 8 reviews)

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Photos of Shangri-la Surabaya

View a collection of 59 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 24 April 2025.

Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 1,800 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 24 April 2025.

Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 24 April 2025.

FAQs when booking at Shangri-la Surabaya

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Shangri-la Surabaya. FAQs were last updated on 24 April 2025.
  • How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

    The distance between the closest airport, Surabaya Juanda Airport, and Shangri-la Surabaya is 20.2 km and the expected drive time is about 0h 15m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • Is there a pool at Shangri-la Surabaya?

    Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Shangri-la Surabaya from the Surabaya city centre?

    Shangri-la Surabaya is just 1.8 km away from the centre of Dukuh Pakis, Surabaya. From Shangri-la Surabaya you can easily get to other popular landmarks such as Ampel Mosque.

  • What is the Shangri-la Surabaya phone number?

    For questions about Shangri-la Surabaya and your reservation, contact the front desk directly at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Shangri-la Surabaya?

    Yes, there is a fitness centre open to guests staying at Shangri-la Surabaya.

  • What is the check-out time at Shangri-la Surabaya?

    Shangri-la Surabaya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Shangri-la Surabaya, Surabaya?

    On average, guests have been paying €90 per night to stay at Shangri-la Surabaya. Some users have found rooms as low as €56 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Shangri-la Surabaya?

    Yes, there is a restaurant on-site at Shangri-la Surabaya, Surabaya. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Shangri-la Surabaya have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Shangri-la Surabaya. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does Shangri-la Surabaya offer accessible rooms?

    Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is Shangri-la Surabaya located?

    Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

  • Are there any other Shangri-La hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

See more FAQs

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