How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

The distance between the closest airport, Surabaya Juanda Airport, and Shangri-la Surabaya is 20.2 km and the expected drive time is about 0h 15m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

Is there a pool at Shangri-la Surabaya?

Yes, Shangri-la Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Shangri-la Surabaya from the Surabaya city centre?

Shangri-la Surabaya is just 1.8 km away from the centre of Dukuh Pakis, Surabaya. From Shangri-la Surabaya you can easily get to other popular landmarks such as Gelora 10 November Stadium.

What is the Shangri-la Surabaya phone number?

For questions about Shangri-la Surabaya and your reservation, contact the front desk directly at +62 316 003 8888.

Does Shangri-la Surabaya have Wi-Fi available?

Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Shangri-la Surabaya?

Yes, there is a fitness centre open to guests staying at Shangri-la Surabaya.

What is the check-out time at Shangri-la Surabaya?

Shangri-la Surabaya check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

On average, guests have been paying €74 per night to stay at Shangri-la Surabaya. Some users have found rooms as low as €52 per night. Enter your dates in the form above to see the price rates available for your stay.

Is there a restaurant at Shangri-la Surabaya?

Yes, there is a restaurant on-site at Shangri-la Surabaya, Surabaya. If you’re more interested in drinking than eating, there’s a bar on-site too.

Does Shangri-la Surabaya have a laundry service?

If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Shangri-la Surabaya. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

Does Shangri-la Surabaya offer accessible rooms?

Yes, Shangri-la Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

What is the cheapest month to stay at Shangri-la Surabaya?

For the best chance to save money on your Shangri-la Surabaya reservation, consider staying in September, when prices are typically at their lowest (€26).

In what area of Surabaya is Shangri-la Surabaya located?

Shangri-la Surabaya is located within the Sawahan area of Surabaya. Utilise the map on this page to understand where Shangri-la Surabaya is in relation to the rest of Surabaya.

Are there any other Shangri-La hotels in Surabaya?

In total, there is 1 location in Surabaya. The most popular Shangri-La property in Surabaya is Shangri-la Surabaya.

Shangri-la Surabaya

Hotel

5 stars

JL. May. Jend. Sungkono 120, 60256, Surabaya, East Java, Indonesia

Surabaya, Indonesia

+62 316 003 8888

9.2

Excellent

based on 601 reviews

601 verified ratings

Deals from

€58

/Cheapest rate per night

Provider

Nightly total

€58

€61

€66

14 more Shangri-la Surabaya deals

Photos of Shangri-la Surabaya

Best deals for Shangri-la Surabaya

Mon 14/9

Tue 15/9

Deluxe room

bed type unknown

€58

nightly with fees

1 king bed

€61

nightly with fees

bed type unknown

€66

nightly with fees

Executive room

bed type unknown

€116

nightly with fees

bed type unknown

€127

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

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Shangri-la Surabaya Information

Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a nigh...

Good to know

Check-in time	14:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+62 316 003 8888

Perks and amenities at Shangri-la Surabaya

Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Valet parking
Free parking

Dining

Wine glasses
Electric kettle
Packed lunches
Restaurant
Bar/Lounge
Food can be delivered to guest accommodation
Minibar
Snack bar
Breakfast in the room
Tea/coffee maker
Kettle
Refrigerator
Coffee machine
Dining area
Dining table

Services and conveniences

ATM on-site
Business centre
Car hire
Wake-up service
Concierge service
Currency exchange on-site
Meeting/Banquet facilities
Room service
Tour desk
Key card access
Express check-out
24-hour front desk
Smoking rooms available
Safety deposit box
Bottle of water

Accessibility and suitability

Entire unit wheelchair accessible
Hypoallergenic
Hypoallergenic pillow
Non-feather pillow
Designated smoking area
Non-smoking rooms available
Disabled access
Lift
Accessible by lift
Accessible parking
Adapted bath
Allergy-free room
Toilet with grab rails
Upper floors accessible by lift

Bathroom

Yukata (Japanese bathrobe)
Hairdryer
Bathrobe
Private bathroom
Raised toilet
Shower
Shower cap
Additional bathroom
Additional toilet
Bathtub
Toilet
Toilet paper
Toothbrush
Walk-in shower

Basics

Wi-Fi available in all areas
Internet
Fire extinguisher
Free toiletries
Smoke alarms
Air-conditioned
Free Wi-Fi
Linens
Towels
Shampoo
Body soap
Towels/sheets (extra fee)
Dustbins
Conditioner

General

Executive lounge access
Garden view
Hardwood or parquet floors
Interconnected room(s) available
Landmark view
Pool view
Storage available
Seating area
Slippers
Sofa
Telephone
Carpeted
City view

Pool and spa

Spa
Hot tub
Outdoor pool
Pool towels
Pool with a view
Massage
Pool bar
Sauna
Water slide

Health and safety

Daily housekeeping
CCTV in common areas
CCTV outside property
24-hour security
First-aid kit
Carbon monoxide detector
Safe

Family friendly

Babysitting or child care
Cribs available
Child pool
Kid-friendly buffet
Kids' club
Kids' outdoor play equipment
Playground

Laundry

Laundry facilities
Ironing service
Laundry service
Trouser press
Iron and ironing board
Tumble dryer

Things to do

Gift shop
Game room
Golf
Beauty salon
Night club

Parking and transportation

Airport shuttle (surcharge)
Free parking
Shuttle service
Valet parking

Outdoor

Picnic area
Garden
Terrace/Patio
Beach chairs

Bedroom

Socket near the bed
Alarm clock
Cleaning products
Wardrobe or closet

Media and entertainment

Flat-screen TV
Cable or satellite TV
TV

Workspace

Fax/photocopying
Desk

Fitness

Fitness centre
Tennis

Reviews for Shangri-la Surabaya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

9.2

Wonderful

601 verified ratings

Wonderful

373

Very good

107

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Fair

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Poor

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284 reviews

92 reviews

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Top Surabaya hotels

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia

0.0 km from city centre

Free Wi-Fi

Parking

€53

Avg. per night

Shangri-la Surabaya

View a collection of 44 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 7 September 2026.

Best deals for Shangri-la Surabaya

Explore the most appealing deals available for Shangri-la Surabaya, ensuring you get the best value for your stay. Properties were last updated on 7 September 2026.

Shangri-la Surabaya Information

Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 7 September 2026.

Good to know

Perks and amenities at Shangri-la Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya

Reviews for Shangri-la Surabaya

Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 601 reviews of Shangri-la Surabaya to date. Review data was last updated on 7 September 2026.

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Hotels similar to Shangri-la Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to Shangri-la Surabaya. In total, there are 2,169 hotels serving travellers in Shangri-la Surabaya. Price data was last updated on 7 September 2026.

Top Surabaya hotels

Hotels closest to Shangri-la Surabaya

These are the closest hotels within a 1.3 km proximity to Shangri-la Surabaya. These hotels have an average nightly rate of €33 vs. €62 for Shangri-la Surabaya. Data was last updated on 7 September 2026.

Cheap Surabaya hotels

These hotels are among the lowest-priced properties for travellers in Surabaya. Currently, the lowest price for a hotel in Surabaya is €5. The cheapest hotel is Providence Homestay priced at €5. Price data was last updated on 7 September 2026.

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Explore Sawahan, Surabaya

Shangri-la Surabaya is located at JL. May. Jend. Sungkono 120 in the Sawahan neighbourhood of Surabaya. Popular landmark data was lasted updated on 7 September 2026.

Most Popular Landmarks

FAQs when booking at Shangri-la Surabaya

How close is Shangri-la Surabaya to the nearest airport, Surabaya Juanda Airport?

Is there a pool at Shangri-la Surabaya?

How close is Shangri-la Surabaya from the Surabaya city centre?

What is the Shangri-la Surabaya phone number?

Does Shangri-la Surabaya have Wi-Fi available?

Is there a gym or fitness centre at Shangri-la Surabaya?

What is the check-out time at Shangri-la Surabaya?

How much does it cost to stay at Shangri-la Surabaya, Surabaya?

Is there a restaurant at Shangri-la Surabaya?

Does Shangri-la Surabaya have a laundry service?

Does Shangri-la Surabaya offer accessible rooms?

What is the cheapest month to stay at Shangri-la Surabaya?

In what area of Surabaya is Shangri-la Surabaya located?

Are there any other Shangri-La hotels in Surabaya?

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