Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Resort
 

Carretera Cancun-Chetumal Km 365, Cancún, Quintana Roo, Mexico

Excellent206 verified ratings
8.5

€464

Cheapest rate

rate per night

Provider
Nightly total
€464
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Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 7 December 2025.
Sun 14/12
Mon 15/12
Superior room
bed type unknown
€464
nightly with VAT
King room
1 king bed
€523
nightly with VAT
1 king bed
€557
nightly with VAT
1 king bed
€568
nightly with VAT
bed type unknown
€594
nightly with VAT
Deluxe room
bed type unknown
€384
nightly with VAT
bed type unknown
€404
nightly with VAT
bed type unknown
€451
nightly with VAT
bed type unknown
€454
nightly with VAT
Standard Room
bed type unknown
€473
nightly with VAT
bed type unknown
€532
nightly with VAT
bed type unknown
€1,121
nightly with VAT
Double room
bed type unknown
€619
nightly with VAT
1 twin bed
€986
nightly with VAT
bed type unknown
€1,430
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Moon Palace The Grand Cancun Information

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 7 December 2025.
Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's p...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court
  • Tennis

General

  • Wine glasses
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Radio
  • Raised toilet
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Beach chairs
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Cooking classes
  • Fitness classes
  • Fitness centre
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Gym

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Foot massage
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 206 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 7 December 2025.
8.5
Very Good206 verified ratings
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)
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Photos of Moon Palace The Grand Cancun

View a collection of 52 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 7 December 2025.

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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km 365 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 7 December 2025.

Most Popular Landmarks

TPC Cancun at Cancun Country Club

18 mins drive

7.8 km

Riviera Cancun Golf Resort

18 mins drive

12.9 km

Museo Maya de Cancun

23 mins drive

20.4 km

Plaza Nichupte

23 mins drive

20.7 km

Dubai Palace Casino

23 mins drive

20.8 km

TPC Cancun at Cancun Country Club

18 mins drive

7.8 km

Riviera Cancun Golf Resort

18 mins drive

12.9 km

Museo Maya de Cancun

23 mins drive

20.4 km

Plaza Nichupte

23 mins drive

20.7 km

Dubai Palace Casino

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20.8 km

Car Hires

€21 daily average

Car hire at Cancun Airport

Closest Airports

Cancun Airport

11 mins drive

10.0 km

Cancun Airport

11 mins drive

10.0 km

Flights to Cancun

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 7 December 2025.

  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    Moon Palace The Grand Cancun is generally less than the average price of 5 stars hotels in Cancún. On average, you can expect to pay €482 per night in Cancún. Moon Palace The Grand Cancun will run you €742 per night, which is 54% cheaper than the Cancún average.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    At just 12.6 km apart, the expected drive time from the nearest airport, Cancun Airport, to Moon Palace The Grand Cancun is 0h 09m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    Getting from Cancun Airport to Moon Palace The Grand Cancun can be as easy as hiring a car at the airport’s car hire desk for, on average, €42/day in Cancún. Luckily, Moon Palace The Grand Cancun has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Moon Palace The Grand Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace The Grand Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    Moon Palace The Grand Cancun is 18.9 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Moon Palace The Grand Cancun by various forms of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    Yes, Moon Palace The Grand Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    €370 per night is the best price found recently for a room at Moon Palace The Grand Cancun, with average deals around €742 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    Yes, there is a restaurant on-site at Moon Palace The Grand Cancun, Cancún. The resort also has a bar.

  • Does Moon Palace The Grand Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Moon Palace The Grand Cancun. Guests can also use ironing facilities.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in September, when prices are typically at their lowest (€314).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Sunday, when the nightly price is typically at its lowest (average nightly rate of €655).

See more FAQs

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