Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Resort
 

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico

ExcellentBased on 176 reviews
8.5

€460

Cheapest rate

rate per night

Provider
Nightly total
€460

Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 24 July 2025.
Thu 31/7
Fri 1/8
Superior room
bed type unknown
€460
King room
1 king bed
€563
bed type unknown
€589
1 king bed
€678
Double room
bed type unknown
€372
1 twin bed
€670
bed type unknown
€788
Deluxe room
bed type unknown
€390
bed type unknown
€410
bed type unknown
€415
Standard Room
bed type unknown
€528
bed type unknown
€955
bed type unknown
€1,070
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Moon Palace The Grand Cancun Information

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 24 July 2025.
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Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle hire
  • Basketball court

General

  • Wine glasses
  • ATM on-site
  • Entire unit wheelchair accessible
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Fruits
  • Garden view
  • Heated pool
  • Room service
  • Smoke alarms
  • Hypoallergenic pillow
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Trouser press
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Free parking
  • Pool towels
  • Pool view
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24-hour front desk
  • Designated smoking area
  • Private entrance
  • Kitchenette
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Radio
  • Raised toilet
  • Terrace/Patio
  • Disabled access
  • Roll-in shower
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Shower chair
  • Adapted bath
  • Slippers
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Bathtub
  • Soundproofing
  • Spa bath
  • Body soap
  • Bottle of water
  • Swimming pool toys
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Toothbrush
  • Dustbins
  • Coffee machine
  • TV
  • Upper floors accessible by lift
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing

Activities

  • Eco tourism
  • Bicycle hire
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Aerobics
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Gaming console
  • Cooking classes
  • Fitness centre
  • Horse riding
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Streaming service
  • Bowling
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Basketball court
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)
  • Conference rooms

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 176 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 24 July 2025.
8.5
Very GoodBased on 176 verified guest reviews
Pros +
  • The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
  • Bars ran out of certain alcohols. (in 1 review)
  • Some of the managers are jerks. (in 1 review)
  • They had shuttle buses to get you to your room. (in 1 review)
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Photos of Moon Palace The Grand Cancun

View a collection of 41 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 24 July 2025.

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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 24 July 2025.

Car Hires

€18 daily average

Car hire at Cancun Airport

Closest Airports

Flights to Cancun

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 24 July 2025.

  • Is pricing at Moon Palace The Grand Cancun comparable to 5 star hotels in Cancún?

    Moon Palace The Grand Cancun is generally less than the average price of 5 stars hotels in Cancún. On average, you can expect to pay €398 per night in Cancún. Moon Palace The Grand Cancun will run you €576 per night, which is 44% cheaper than the Cancún average.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    At just 12.6 km apart, the expected drive time from the nearest airport, Cancun Airport, to Moon Palace The Grand Cancun is 0h 09m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    Getting from Cancun Airport to Moon Palace The Grand Cancun can be as easy as hiring a car at the airport’s car hire desk for, on average, €18/day in Cancún. Luckily, Moon Palace The Grand Cancun has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Moon Palace The Grand Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace The Grand Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regard to pool usage.

  • How close is Moon Palace The Grand Cancun from the Cancún city centre?

    Moon Palace The Grand Cancun is 18.9 km away from the centre of Hotel Zone, Cancún. Consider visiting Royal Yak Casino and Sports Book, a popular landmark that can be accessed from Moon Palace The Grand Cancun by various forms of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Moon Palace The Grand Cancun?

    Yes, Moon Palace The Grand Cancun has a fitness centre available to guests throughout their stay.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun check-out time is 12:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    €366 per night is the best price found recently for a room at Moon Palace The Grand Cancun, with average deals around €576 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    Yes, there is a restaurant on-site at Moon Palace The Grand Cancun, Cancún. The resort also has a bar.

  • Does Moon Palace The Grand Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Moon Palace The Grand Cancun. Guests can also use ironing facilities.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Moon Palace The Grand Cancun have free breakfast?

    Moon Palace The Grand Cancun offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in September, when prices are typically at their lowest (€315).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of €590).

See more FAQs

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