Krystal Cancun

Hotel
4 stars
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 9800
7.6
Good
based on 5559 reviews
5,559 verified ratings
Wed 29/7
-
Thu 30/7
2 guests, 1 room
Deals from
€68
/Cheapest rate per night
Provider
Nightly total
€68
€90
€101
77 more Krystal Cancun deals
77 more Krystal Cancun deals
Pool
Other
Restaurant
Pool
Pool
Restaurant
Restaurant
Lounge
Banquet hall
Banquet hall
Bedroom
Outdoor view
Restaurant
Beach
Other
Other
Other
Bedroom
Restaurant
Bedroom
Bedroom
Conference room
Other
Bar
Photos of Krystal Cancun
View a collection of 24 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 22 July 2026.
Rooms
About
Reviews
Similar hotels
Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 22 July 2026.
Wed 29/7
-
Thu 30/7
Double room
1 twin bed
€112
nightly with fees
1 king bed
€114
nightly with fees
2 double beds
€119
nightly with fees
Luxury Room
bed type unknown
€303
nightly with fees
2 double beds
€309
nightly with fees
1 king bed
€331
nightly with fees
King room
1 king bed
€103
nightly with fees
1 king bed
€109
nightly with fees
1 king bed
€116
nightly with fees
Standard Room
2 double beds
€68
nightly with fees
2 double beds
€90
nightly with fees
2 double beds
€101
nightly with fees
Deluxe room
bed type unknown
€108
nightly with fees
bed type unknown
€130
nightly with fees
1 king bed
€139
nightly with fees
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Cookie settings
Best priceguarantee

Krystal Cancun Information

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 22 July 2026.
Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. Krystal Cancun offers 502 accommodations with minib...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800
Licence number: 005-007-000112/2025

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to do

  • Gift shop
  • Fishing
  • Board games/puzzles
  • Golf
  • Scuba diving
  • Diving
  • Snorkelling
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Solarium
  • Soundproof rooms
  • Telephone
  • Tile/marble floor
  • City view

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Microwave
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining table

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Dustbins

Outdoor

  • Picnic area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet

Accessibility and suitability

  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Lift

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • CCTV outside property
  • 24-hour security
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Workspace

  • Fax/photocopying

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,559 reviews of Krystal Cancun to date. Review data was last updated on 22 July 2026.
7.6
Good
5559 verified ratings
Wonderful
1827
Very good
907
Good
847
Okay
528
Fair
510
Mediocre
285
Poor
654
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

3.7
Poor
Aleisha, Jan 2020
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0
Okay
Anonymous, Apr 2018
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially...
Read more
7.5
Good
ATHANASIA, Nov 2017
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 3,296 hotels serving travellers in Krystal Cancun. Price data was last updated on 22 July 2026.

Top Cancún hotels

Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
€405
Avg. per night
View Deal
Moon Palace The Grand Cancun
Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico
0.0 km from city centre
€540
Avg. per night
View Deal
Villa del Palmar Cancun Luxury Beach Resort & Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa

Villa del Palmar Cancun Luxury Beach Resort & Spa

Carretera a Punta Sam 5.2, Cancún, Quintana Roo, Mexico
0.0 km from city centre
Free Wi-Fi
€157
Avg. per night
View Deal
The Westin Cancun Resort & Spa
The Westin Cancun Resort & Spa

The Westin Cancun Resort & Spa

Boulevard Kukulcan KM 20, Cancún, Quintana Roo, Mexico
0.0 km from city centre
€101
Avg. per night
View Deal
See more top hotels in Cancún

Hotels closest to Krystal Cancun

These are the closest hotels within a 0.3 km proximity to Krystal Cancun. These hotels have an average nightly rate of €275 vs. €109 for Krystal Cancun. Data was last updated on 22 July 2026.
Grand Fiesta Americana Coral Beach Cancn
Grand Fiesta Americana Coral Beach Cancn

Grand Fiesta Americana Coral Beach Cancn

Blvd. Kukulcan km. 9.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
€383
Avg. per night
View Deal
Altitude By Krystal Grand Punta Cancun
Altitude By Krystal Grand Punta Cancun

Altitude By Krystal Grand Punta Cancun

Boulevard Kukulcan km 8.5, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
€229
Avg. per night
View Deal
Aloft Cancun
Aloft Cancun

Aloft Cancun

Boulevard Kukulcan Km 9, Cancún, Quintana Roo, Mexico
0.2 km from city centre
Free Wi-Fi
Parking
€82
Avg. per night
View Deal
Hyatt Ziva Cancun
Hyatt Ziva Cancun

Hyatt Ziva Cancun

Blvd. Kukulcan, Manzana 51, Lote 7, Cancún, Quintana Roo, Mexico
0.3 km from city centre
Free Wi-Fi
€405
Avg. per night
View Deal
See more nearby hotels

Cheap Cancún hotels

These hotels are among the lowest-priced properties for travellers in Cancún. Currently, the lowest price for a hotel in Cancún is €27. The cheapest hotel is Hacienda de Castilla priced at €27. Price data was last updated on 22 July 2026.
Hacienda de Castilla
Hacienda de Castilla

Hacienda de Castilla

Calle 17, Sm. 64, Mza. 23, Cancún, Quintana Roo, Mexico
2.1 km from city centre
Free Wi-Fi
Parking
€27
Avg. per night
View Deal
Caribe Internacional Cancun
Caribe Internacional Cancun

Caribe Internacional Cancun

Av. Yaxchilan And Sunyaxchen #36 - #37, Cancún, Quintana Roo, Mexico
0.7 km from city centre
Free Wi-Fi
Parking
€28
Avg. per night
View Deal
Hotel Colonial Cancun
Hotel Colonial Cancun

Hotel Colonial Cancun

Tulipanes 22 x Av. Tulum, Cancún, Quintana Roo, Mexico
0.6 km from city centre
Free Wi-Fi
€28
Avg. per night
View Deal
See cheapest hotels in Cancún

Recommended hotels

These properties are recommended for travellers visiting Cancún. The average price of these properties is €263 per night. Price data was last updated on 22 July 2026 and sourced from 22 user searches.
Riu Cancun
Riu Cancun

Riu Cancun

Blvd Kukulcan, Km 9, Manzana 50, Lote 5, Cancún, Quintana Roo, Mexico
8.6 km from city centre
Free Wi-Fi
€230
Avg. per night
View Deal
Moon Palace The Grand Cancun
Moon Palace The Grand Cancun

Moon Palace The Grand Cancun

Carretera Cancun-Chetumal Km. 36.5, Cancún, Quintana Roo, Mexico
19.8 km from city centre
€540
Avg. per night
View Deal
Dreams Vista Cancun Golf & Spa Resort
Dreams Vista Cancun Golf & Spa Resort

Dreams Vista Cancun Golf & Spa Resort

Lote I-03 Manzana 12 Supermanzana 84, Cancún, Quintana Roo, Mexico
3.2 km from city centre
€245
Avg. per night
View Deal
Hotel Kavia
Hotel Kavia

Hotel Kavia

Calle Claveles Lt 07 09 Mz 4 SM 22, Cancún, Quintana Roo, Mexico
0.5 km from city centre
Pool
Free Wi-Fi
Parking
€36
Avg. per night
View Deal
See other recommended hotels

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 22 July 2026.
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A

Most Popular Landmarks

  • Cancun Convention Center284 m
  • CoCo Bongo Cancun307 m
  • Hard Rock Cafe Cancun329 m
  • Cancun Golf Club at Pok Ta Pok1.7 km
  • La Isla Shopping Mall3.4 km
  • Kukulcan Plaza4.2 km
  • Spa at The Royal Sands4.6 km
  • Puerto Cancun7.1 km
  • Iberostar Cancun Peninsula Convention Centre8.3 km
  • Puerto Juarez8.4 km
  • Gran Puerto8.5 km
  • Iberostar Golf Club Cancun8.5 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 22 July 2026.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    At 28.2 km away, Cancun Airport is the closest airport to Krystal Cancun. The average expected drive time from Krystal Cancun to Cancun Airport is 0h 21m. It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Krystal Cancun has parking for hotel guests so for most visitors spending time in Cancún, hiring a car for around €10/day may be the best option. This will enable you to get to and from Cancun Airport, and also give you the flexibility to get around the area. Rideshare apps and taxis remain a very common solution for Krystal Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Krystal Cancun?

    Yes. HotelsCombined users travelling to Cancún often look for hotels with a pool available. Most hotels have pool hours, so be sure to ask the front desk at Krystal Cancun for pool rules and guidelines.

  • How close is Krystal Cancun from the Cancún city centre?

    Krystal Cancun is 1.5 km away from the centre of Hotel Zone, Cancún. Consider visiting Torre Escenica, a popular landmark that can be accessed from Krystal Cancun by various forms of transportation.

  • What is the Krystal Cancun phone number?

    For questions regarding your hotel or your stay, call +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Krystal Cancun?

    There is a hotel fitness centre accessible to guests of Krystal Cancun. Most hotels do not have 24-hour fitness centres, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Krystal Cancun?

    Check-out should be before 12:00. For checking in at Krystal Cancun, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    On average, guests have been paying €114 per night to stay at Krystal Cancun. Some users have found rooms as low as €29 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Krystal Cancun?

    Yes, food can be ordered from the Krystal Cancun restaurant. Opening times may vary. They also have a bar service for drinks.

  • Does Krystal Cancun have a laundry service?

    This accommodation does offer laundry services. There is also an ironing board and iron in the accommodation.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest (€323).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilise the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Thursday, when the nightly price is typically at its lowest (average nightly rate of €117).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation options.

Free Cancellation

Plans change – we get it. And that’s why you can search and book hotels and accommodation on HotelsCombined from agencies that offer free cancellation

Find better results for your stay in Krystal Cancun