Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

The average rate for a night at Sandos Caracol Nature Resort & Water Park is 48% less than the Playa del Carmen average for similarly rated 4 stars hotels. The nightly rate at Sandos Caracol Nature Resort & Water Park is typically €158, which is considered to be a good deal for a quality hotel room in Playa del Carmen.

How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

With no traffic, the 31.6 km drive between Sandos Caracol Nature Resort & Water Park and Cozumel Intl Airport (the nearest airport) will generally only take about 0h 24m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

Is there a pool at Sandos Caracol Nature Resort & Water Park?

Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

What is the Sandos Caracol Nature Resort & Water Park phone number?

For questions about Sandos Caracol Nature Resort & Water Park and your reservation, contact the front desk directly at +52 984 873 4444.

Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

Sandos Caracol Nature Resort & Water Park does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Sandos Caracol Nature Resort & Water Park?

Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

On average, guests have been paying €158 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as €118 per night. Enter your dates in the form above to see the price rates available for your stay.

Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

There is an on-site restaurant - contact Sandos Caracol Nature Resort & Water Park for opening and last order times. A bar is also available on-site.

Does Sandos Caracol Nature Resort & Water Park have a laundry service?

If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sandos Caracol Nature Resort & Water Park. There is also an ironing board and iron in the accommodation.

Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest (€225).

Sandos Caracol Nature Resort & Water Park

Resort

4 stars

Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico

Playa del Carmen, Mexico

+52 984 873 4444

7.6

Good

based on 2078 reviews

2,078 verified ratings

Deals from

€139

/Cheapest rate per night

Provider

Nightly total

€139

€142

47 more Sandos Caracol Nature Resort & Water Park deals

Photos of Sandos Caracol Nature Resort & Water Park

Best deals for Sandos Caracol Nature Resort & Water Park

Tue 15/9

Wed 16/9

Standard Room

bed type unknown

€167

nightly with fees

bed type unknown

€174

nightly with fees

bed type unknown

€184

nightly with fees

Superior room

bed type unknown

€139

nightly with fees

bed type unknown

€139

nightly with fees

1 twin bed

€142

nightly with fees

Double room

bed type unknown

€175

nightly with fees

bed type unknown

€201

nightly with fees

bed type unknown

€269

nightly with fees

King room

bed type unknown

€284

nightly with fees

Deluxe room

bed type unknown

€210

nightly with fees

bed type unknown

€219

nightly with fees

bed type unknown

€246

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

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Sandos Caracol Nature Resort & Water Park Information

This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Nature Resort & Water Park All...

Good to know

Check-in time	15:00
Check-out time	12:00
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+52 984 873 4444

Licence number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

Private beach
Water sport facilities (on site)
Snorkelling
Outdoor pool
Water slide
Fitness centre
Restaurant
Bar/Lounge
Room service
Bicycle hire

General

ATM on-site
Family rooms
Fan
Cribs available
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Flat-screen TV
Free toiletries
Room service
Hot tub
Child pool
Outdoor pool
Kids meals
Kid-friendly buffet
Restaurant
Bar/Lounge
Express check-out
Hairdryer
Cable or satellite TV
Air-conditioned
Outdoor furniture
Food can be delivered to guest accommodation
Plunge pool
Free parking
Pool towels
Pool with a view
Private beach
Bathrobe
Private bathroom
Garden
24-hour front desk
Designated smoking area
Steam room
Storage available
Private parking
Private pool
Terrace/Patio
Disabled access
Beach chairs
Beach towels
Towels
Safety deposit box
Seating area
Lift
Minibar
Shampoo
Pool bar
Shower
Iron and ironing board
Accessible parking
Slippers
First-aid kit
Additional bathroom
Snack bar
Socket near the bed
Additional toilet
Sofa
Solarium
Balcony
Body soap
Tea/coffee maker
Telephone
Toilet
Toilet paper
Safe
Sauna
Dustbins
Coffee machine
TV
Conditioner
Desk
Walk-in shower
Water slide

Activities

Eco tourism
Beach access
Bicycle hire
Board games/puzzles
Game room
Golf
Scuba diving
Snorkelling
Evening entertainment
Fitness classes
Fitness centre
Tennis
Indoor play area
Kids' club
Kids' outdoor play equipment
Table tennis
Playground
Water park
Pool table
Water sport facilities (on site)
Windsurfing
Hiking
Massage
Yoga
Shopping

Services

Babysitting or child care
Business centre
Car hire
Daily housekeeping
Concierge service
Entertainment staff
Currency exchange on-site
Hammam (Turkish bath)
Laundry service
Meeting/Banquet facilities
Tour desk
Spa
Beauty salon
24-hour security
Airport shuttle (surcharge)
Shuttle service (additional charge)

Show all 116 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

7.6

Good2,078 verified ratings

Pros +

Also too many long lines for everything (in 4 reviews)
I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
Shows and live music very entertaining. (in 9 reviews)

Cons -

"Long lines with everything, poor food" (in 4 reviews)
Not worth the money! (in 6 reviews)
"Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Car Hires

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?
The average rate for a night at Sandos Caracol Nature Resort & Water Park is 48% less than the Playa del Carmen average for similarly rated 4 stars hotels. The nightly rate at Sandos Caracol Nature Resort & Water Park is typically €158, which is considered to be a good deal for a quality hotel room in Playa del Carmen.
How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?
With no traffic, the 31.6 km drive between Sandos Caracol Nature Resort & Water Park and Cozumel Intl Airport (the nearest airport) will generally only take about 0h 24m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.
Is there a pool at Sandos Caracol Nature Resort & Water Park?
Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.
How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?
Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.
What is the Sandos Caracol Nature Resort & Water Park phone number?
For questions about Sandos Caracol Nature Resort & Water Park and your reservation, contact the front desk directly at +52 984 873 4444.
Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?
Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.
Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?
Sandos Caracol Nature Resort & Water Park does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.
What is the check-out time at Sandos Caracol Nature Resort & Water Park?
Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.
How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?
On average, guests have been paying €158 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as €118 per night. Enter your dates in the form above to see the price rates available for your stay.
Is there a restaurant at Sandos Caracol Nature Resort & Water Park?
There is an on-site restaurant - contact Sandos Caracol Nature Resort & Water Park for opening and last order times. A bar is also available on-site.
Does Sandos Caracol Nature Resort & Water Park have a laundry service?
If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sandos Caracol Nature Resort & Water Park. There is also an ironing board and iron in the accommodation.
Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?
Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.
What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?
For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest (€225).

See more FAQs

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Sandos Caracol Nature Resort & Water Park

View a collection of 16 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 8 September 2026.

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 8 September 2026.

Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 8 September 2026.

Good to know

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,078 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 8 September 2026.

Pros +

Cons -

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Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 8 September 2026.

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Closest Airports

FAQs when booking at Sandos Caracol Nature Resort & Water Park

Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Intl Airport?

Is there a pool at Sandos Caracol Nature Resort & Water Park?

How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

What is the Sandos Caracol Nature Resort & Water Park phone number?

Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

What is the check-out time at Sandos Caracol Nature Resort & Water Park?

How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

Does Sandos Caracol Nature Resort & Water Park have a laundry service?

Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

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