Sandos Caracol Nature Resort & Water Park

Resort
 

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, Mexico

Good2,074 verified ratings
6.9

€155

Cheapest rate

rate per night

Provider
Nightly total
€155
€201
€226
4 more Sandos Caracol Nature Resort & Water Park deals
4 more Sandos Caracol Nature Resort & Water Park deals

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 15 October 2025.
Wed 22/10
Thu 23/10
Double room
bed type unknown
€155
nightly with fees
bed type unknown
€201
nightly with fees
bed type unknown
€226
nightly with fees
Superior room
bed type unknown
€126
nightly with fees
bed type unknown
€132
nightly with fees
bed type unknown
€136
nightly with fees
Deluxe room
1 twin bed
€192
nightly with fees
bed type unknown
€203
nightly with fees
bed type unknown
€226
nightly with fees
Standard Room
bed type unknown
€55
nightly with fees
bed type unknown
€160
nightly with fees
bed type unknown
€223
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 15 October 2025.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkelling
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled access
  • Towels
  • Safety deposit box
  • Seating area
  • Lift
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Dustbins
  • TV
  • Conditioner
  • Walk-in shower
  • Water slide

Activities

  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,074 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 15 October 2025.
6.9
Okay2,074 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
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Discover other properties in Playa del Carmen that offer a similar experience and ambience to Sandos Caracol Nature Resort & Water Park. In total, there are 8,190 hotels serving travellers in Sandos Caracol Nature Resort & Water Park. Price data was last updated on 15 October 2025.

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Hotels closest to Sandos Caracol Nature Resort & Water Park

These are the closest hotels within a 0.6 km proximity to Sandos Caracol Nature Resort & Water Park. These hotels have an average nightly rate of €163 vs. €133 for Sandos Caracol Nature Resort & Water Park. Data was last updated on 15 October 2025.
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The Fives Beach Hotel & Residences
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These hotels are among the lowest-priced properties for travellers in Playa del Carmen. Currently, the lowest price for a hotel in Playa del Carmen is €15. The cheapest hotel is Apart hotel Casaejido priced at €15. Price data was last updated on 15 October 2025.
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Hotel Punta Esmeralda
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Dolce Vita Caribe
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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 15 October 2025.

Most Popular Landmarks

Guadalupe Church

10 mins drive

4.3 km

El Camaleón Mayakoba Golf Club

10 mins drive

5.6 km

Parque Natural Tres Ríos

13 mins drive

7.9 km

Playa Maroma

18 mins drive

15.3 km

Playa Paraíso

19 mins drive

17.4 km

Guadalupe Church

10 mins drive

4.3 km

El Camaleón Mayakoba Golf Club

10 mins drive

5.6 km

Parque Natural Tres Ríos

13 mins drive

7.9 km

Playa Maroma

18 mins drive

15.3 km

Playa Paraíso

19 mins drive

17.4 km

Car Hires

€29 daily average

Car hire in Playa del Carmen

Closest Airports

Flights to Playa del Carmen

FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 15 October 2025.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    The average rate for a night at Sandos Caracol Nature Resort & Water Park is 19% less than the Playa del Carmen average for similarly rated 4 stars hotels. The nightly rate at Sandos Caracol Nature Resort & Water Park is typically €180, which is considered to be a good deal for a quality hotel room in Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    With no traffic, the 31.3 km drive between Sandos Caracol Nature Resort & Water Park and Cozumel Airport (the nearest airport) will generally only take about 0h 24m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Xcaret Park.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For questions about Sandos Caracol Nature Resort & Water Park and your reservation, contact the front desk directly at +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    On average, guests have been paying €180 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as €27 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is an on-site restaurant - contact Sandos Caracol Nature Resort & Water Park for opening and last order times. A bar is also available on-site.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sandos Caracol Nature Resort & Water Park. There is also an ironing board and iron in the accommodation.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in September, when prices are typically at their lowest (€95).

See more FAQs

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