The Europe Hotel & Resort Hotel

I have come to this hotel every year for the last 15 years. Each time I come and stay is just as special as the previous holidays here. The hotel and grounds are spectacular and definitely won’t be beaten for beauty as you have the most spectacular views ever. The staff are all amazing, so so friendly and cannot do enough for you. It is by far my favorite place to stay. I would totally give this hotel 10 out of 10. Looking forward to my next visit already. Nothing more I could ask for just continue giving guest the great service that you provide.

The greatest asset this hotel has is its view. And what a view. Sitting on the edge of the Lough Leane, the smaller Muckross Lake and Upper Killarney Lakes - all sit snugly amongst the Mcgillacuddy Reeks whose endless peaks peep through. Inside this vast complex there's no doubt The Europe Hotel & Spa spares no expense when it comes to capital expenditure. Every amenity is impressive and their Spa is beautiful and luxurious. Why and how is it possible that on leaving, my stay here felt so average and lacking in charm? Firstly the front of house staff are average. They are all certainly friendly, but casual in attitude and all lack training. Secondly, the bar and wine cellar lacks passion and attention. Cocktails are made from cordials instead of freshly squeezed juices, the house wines are very second rate and their wine cellar offers very limited choice and very poor value. Thirdly, another surprising disappointment, is the breakfast. Why scrimp on the breakfast ingredients? Pretty much everything I tried; the oats, muesli, bacon, sausages, juices and coffee tasted second rate and I wouldn't bother wasting the calories consuming them. The only plus was their brotchens - their German white rolls - a pleasant surprise which I did indulge in. I left feeling that the Europe Hotel & Spa's management team rely on its customers being dazzled with the impressive architectural achievement, and that their customers will be too wowed to question its mediocrity. By all accounts they have tremendous local trade who, at the moment, are not worth their genuine passion and attention

fantastic from start to finish ... excellent staff and hotel ... cant wait to go back

it was amazing. the facilities were fab dining was fab location great . staff very friendly.