The Old Custom House

Hotel
4 stars
South Quay Padstow England Pl28 8Bl, PL28 8BL, Padstow, England, United Kingdom
Padstow, United Kingdom
+44 184 153 2359
8.4
Excellent
based on 2048 reviews
2,048 verified ratings
Mon 27/7
-
Tue 28/7
2 guests, 1 room
Deals from
€109
/Cheapest rate per night
Provider
Nightly total
€109
€113
€114
16 more The Old Custom House deals
16 more The Old Custom House deals
Other
Other
Other
Other
Outdoor view
Other
Bedroom
Other
Restaurant
Bedroom
Other
Other
Living room
Other
Room amenity
Other
Other
Restaurant
Photos of The Old Custom House
View a collection of 18 photos showcasing the rooms, amenities, and facilities of The Old Custom House to help you visualise your stay. Photos for this property were last updated on 20 July 2026.
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Best deals for The Old Custom House

Explore the most appealing deals available for The Old Custom House, ensuring you get the best value for your stay. Properties were last updated on 20 July 2026.
Mon 27/7
-
Tue 28/7
Double room
bed type unknown
€109
nightly with VAT
Standard Room
bed type unknown
€129
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
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The Old Custom House Information

Discover essential information, amenities, and features of The Old Custom House, providing insights into what to expect during your stay. Information on this property was last updated on 20 July 2026.
Along with a restaurant, this smoke-free inn has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a hair salon. The Old Custom House offers 22 accommodations ...

Good to know

Check-in time16:00
Check-out time11:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+44 184 153 2359

Perks and amenities at The Old Custom House

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Old Custom House
  • Adults only
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Dishwasher
  • Oven
  • Stovetop
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Kitchen

Media and entertainment

  • Radio
  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Adults only
  • Lift
  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Private entrance

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation

General

  • Sea view
  • Telephone
  • Carpeted
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property

Laundry

  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Beach access
  • Beauty salon

Services and conveniences

  • Wake-up service
  • Key access

Bedroom

  • Wardrobe or closet

Workspace

  • Desk

Family friendly

  • Kids meals

Reviews for The Old Custom House

Read firsthand reviews and testimonials from guests who have stayed at The Old Custom House, providing insights into their experiences. Travellers have left 2,048 reviews of The Old Custom House to date. Review data was last updated on 20 July 2026.
8.4
Very good
2048 verified ratings
Wonderful
1075
Very good
444
Good
285
Okay
111
Fair
73
Mediocre
34
Poor
26
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Explore Padstow

The Old Custom House is located at South Quay Padstow England Pl28 8Bl in the neighbourhood of Padstow. Popular landmark data was lasted updated on 20 July 2026.
The Old Custom House location: South Quay Padstow England Pl28 8Bl

Most Popular Landmarks

  • Camel Trail0.4 km
  • Prideaux Place0.6 km
  • Trevose Golf and Country Club5.2 km
  • Constantine Bay6.1 km

FAQs when booking at The Old Custom House

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at The Old Custom House. FAQs were last updated on 20 July 2026.

  • Is pricing at The Old Custom House comparable to 4 star hotels in Padstow?

    In Padstow, the average nightly rate for 4 stars hotels is €281. The expected nightly rate for The Old Custom House is around €206; a price that is 28% cheaper than the city average. HotelsCombined considers The Old Custom House to be a good deal if you’re looking to stay at a 4 stars hotel in Padstow.

  • How close is The Old Custom House to the nearest airport, Cornwall Newquay Airport?

    With a distance of 19.4 km between The Old Custom House and the nearest airport, Cornwall Newquay Airport, the drive typically takes about 0h 15m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the The Old Custom House phone number?

    The best way to contact The Old Custom House is by calling +44 184 153 2359.

  • Does The Old Custom House have Wi-Fi available?

    Yes, The Old Custom House has Wi-Fi available to hotel guests.

  • What is the check-out time at The Old Custom House?

    The Old Custom House check-out time is 11:00, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at The Old Custom House, Padstow?

    A good deal at The Old Custom House right now is between €138 and €206 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at The Old Custom House?

    The Old Custom House does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • What is the cheapest day to check into The Old Custom House?

    Consider checking into The Old Custom House on Friday, when the nightly price is typically at its lowest (average nightly rate of €167).

See more FAQs

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