The Ross have it absolutely nailed. The reception is warm and inviting , staff are very friendly. The décor of the hotel is proper boutique with lots of cool nooks to chill and hide away. Cocktails in the bar are awesome .The bar tenders really know what they are doing. we tried most of the cocktail menu. Cellar one restaurant is delicious and the breakfasts are all cooked to order which is so rarely seen in hotels these days . I've stayed in the Ross over 10 times over the last few years and I'll continue to stay for years to come. definitely my personal favourite in Killarney.