Sandos Caracol Nature Resort & Water Park

Resort
4 stars
Carretera Cancún Chetumal Km. 295, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 873 4444
7.4
Good
based on 2062 reviews
2,062 verified ratings
Sat 25/4
-
Sun 26/4
1 room, 2 guests
Deals from
€128
/Cheapest rate per night
Provider
Nightly total
€128
€137
€143
Lobby
Other
Other
Other
Buffet
Other
Other
Other
Other
Other
Other
Other
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Other
Other
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Outdoor view
Other
Other
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Gym
Other
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Photos of Sandos Caracol Nature Resort & Water Park
View a collection of 30 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 18 April 2026.
Rooms
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Reviews
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FAQ

Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 18 April 2026.
Sat 25/4
-
Sun 26/4
King room
King room
No inclusions
bed type unknown
€280
nightly with VAT
Deluxe room
Deluxe room
No inclusions
1 twin bed
€189
nightly with VAT
Deluxe room
No inclusions
bed type unknown
€200
nightly with VAT
Deluxe room
No inclusions
bed type unknown
€223
nightly with VAT
Double room
Double room
No inclusions
bed type unknown
€173
nightly with VAT
Double room
No inclusions
bed type unknown
€198
nightly with VAT
Double room
No inclusions
1 twin bed
€292
nightly with VAT
Standard Room
Standard Room
No inclusions
bed type unknown
€220
nightly with VAT
Standard Room
No inclusions
bed type unknown
€232
nightly with VAT
Standard Room
No inclusions
bed type unknown
€281
nightly with VAT
Superior room
Superior room
No inclusions
1 twin bed
€128
nightly with VAT
Superior room
No inclusions
bed type unknown
€137
nightly with VAT
Superior room
No inclusions
bed type unknown
€143
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Sandos Caracol Nature Resort & Water Park Information

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 18 April 2026.
Sandos Caracol Eco Resort & Water Park is a fantastic resort which is a perfect blend of fresh luxury and eco-friendly design and facilities. Here, style and substance exist in perfect balance. The ho...

Good to know

Check-in time15:00
Check-out time12:00
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Snorkelling
  • Water slide
  • Fitness centre
  • Restaurant
  • Room service
  • Bicycle hire
  • Tennis
  • Coffee machine
  • Business centre

General

  • ATM on-site
  • Beach towels
  • Fan
  • Gift shop
  • Laundry facilities
  • Lift
  • Minibar
  • Free toiletries
  • Room service
  • Iron and ironing board
  • Hot tub
  • Child pool
  • Balcony
  • Restaurant
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Safe
  • Sauna
  • Coffee machine
  • Desk
  • Private beach
  • Garden
  • 24-hour front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Water slide

Activities

  • Hiking
  • Eco tourism
  • Bicycle hire
  • Scuba diving
  • Snorkelling
  • Fitness classes
  • Fitness centre
  • Tennis
  • Playground
  • Shopping
  • Pool table
  • Windsurfing

Services

  • Babysitting or child care
  • Business centre
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Spa
  • Beauty salon
  • Airport shuttle
Show all 50 amenities

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,062 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 18 April 2026.
7.4
Good2,062 verified ratings
6.8Solo
6.8Friends
7.3Families
7.6Couples
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km. 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 18 April 2026.

Most Popular Landmarks

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

El Camaleón Mayakoba Golf Club

6 mins drive

4.3 km

Guadalupe Church

8 mins drive

6.3 km

Parque Natural Tres Ríos

9 mins drive

7.6 km

Playa Maroma

18 mins drive

14.2 km

Playa Paraíso

15 mins drive

16.2 km

Car Hires

€29 daily average

Car hire in Playa del Carmen

Closest Airports

Flights to Playa del Carmen

FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding bookings, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 18 April 2026.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    The average rate for a night at Sandos Caracol Nature Resort & Water Park is 120% less than the Playa del Carmen average for similarly rated 4 stars hotels. The nightly rate at Sandos Caracol Nature Resort & Water Park is typically €230, which is considered to be a good deal for a quality hotel room in Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    With no traffic, the 31.6 km drive between Sandos Caracol Nature Resort & Water Park and Cozumel Airport (the nearest airport) will generally only take about 0h 24m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city centre?

    Sandos Caracol Nature Resort & Water Park is just 4.7 km away from the centre of Gonzalo Guerrero, Playa del Carmen. From Sandos Caracol Nature Resort & Water Park you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    For questions about Sandos Caracol Nature Resort & Water Park and your reservation, contact the front desk directly at +52 984 873 4444.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 15:00 on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    On average, guests have been paying €230 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as €132 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    There is an on-site restaurant - contact Sandos Caracol Nature Resort & Water Park for opening and last order times.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Sandos Caracol Nature Resort & Water Park. There is also an ironing board and iron in the accommodation.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in September, when prices are typically at their lowest (€103).

See more FAQs

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